Customer Testimonials
I would like to say that jose was a professional salesman he wasn’t pushy and he let me take my time he was courteous and he showed me everything on the car he also stayed late to help me also the finance manager James was a true professional he went through All the paperwork and told me exactly what to sign and where to sign it also he stayed late to help me I would give both of them a 10 and I would recommend everybody that’s looking for a car to go and see them they are first ... Read More DealerRater - Jun 27, 2026
The people here are fantastic - love doing business with them and have referred multiple people to them for buying a car. BUT, their service department is incredibly slow. Whatever package we got with my van includes oil changes for a period of time so of course I want to utilize this - first oil change took 4 HOURS - mind you, I had a 2.5 year old at the time and was without a car.
So this week it was time for another oil change - I now have an almost 3 year old so I called and asked how I could ... Read More DealerRater - Jun 27, 2026
Dolly and James are awesome!! Very fast and easy process. Love the new Sorento so much.
Very kind Fast and stood by there word .I would highly recommend doing buisness with them
Jose and James made our experience a smooth and easy transition. From the moment we walked in until the moment we walked out we felt heard, valued and felt like more than just a customer there purchasing a car. 10/10 I highly recommend!!
Go see Willie. Smooth process from start to finish and I was in and out the same night. Very pleased with the entire purchase experience. Shout out to James in finance as well for making everything easy.
I appreciation the outstanding service I received during the purchase of my 2022 Hyundai Santa Fe.
I want to specifically recognize Jose and Dolly for their incredible help. Their professionalism and dedication made the entire buying process smooth and enjoyable. Additionally, Cory, the Finance Manager, was fantastic; he was exceptionally knowledgeable and thorough, ensuring that every detail was handled with care and clarity.
The entire management team surpassed all expectations, demonstrating a commitment to excellence that is hard to find. It was clear that everyone involved was focused on providing a top-tier customer experience.
I am thrilled with my new vehicle ... Read More DealerRater - May 4, 2026
They are pleasant and give you honest estimates about how long the wait is going to be.. They have good deals too.
A little difficult for me to schedule a service appointment but all in all a great company
Analis from Service was very helpful with information about my SUV and even brought my car home when I did not have away to pick it up. I’m very grateful for that. The manager Craig I didn’t not like the way he spoke to me. I was thinking about not coming back to this dealership because of him. I’m only going to come back because of Analis great customer service.
This dealership goes above and beyond to help you get the car that you're looking for no matter how long it takes. I don't like to feel rushed or like someone is trying to convince me of what kind of car I need, so that is one of the most important things I appreciate about this whole staff, they work with you until you're pleased about everything. No rush ,very patient and informative about it all. Thank you to the entire team!!!
I really appreciate Daniel for keeping me updated with every process with the service of my car. He explained what the service entailed, he was very thorough. Thank you Daniel for always keeping me informed. Great job.
I had a good experience at the dealership. Customer service was great and they serviced my car in a timely manner. I would recommend this dealership to anyone who needs it.
Purchasing my vehicle and having scheduled maintenance completed has been smooth, clear communication and expectations have been met .
Excellent experience from Zuriel Lorenzo, sales; James, finance; and Rita, service. No pressure. Lorenzo reached out days later to see if we had questions on the electronics. Rita from service called 2 days after purchase to introduce herself and make our first oil change appointment. Honestly hands down dealership.
Everyone was so nice and helpful. I was kept informed of everything that was going on and what needed to be done.
Exceptional treatment professionalism of its workers fast and efficient recommended 100% if you need a car or simply any of the services that there briandan that is the inf place
Great experience—quick inspection and oil change. Handled by their friendly, professional staff. Highly recommend!
I just want to say that I would recommend Courage Kia to anyone looking for a car & excellent customer service.
Very blessed to have found this group at Courage! Marquell Morris was my salesman. Can't find a more genuine, patient, kind man to work with! Got me into a beauriful used Outback. The finance manager, James McElroy was extremely nice and worked with me on the financial end of things. All in all, a great experience! 🌟🌟🌟🌟🌟
Retired from an automotive group in Pittsburgh and moved to Charlotte. Courage Kia is without a doubt the most professional automotive dealership I have ever delt with. I would highly recommend them. Which I would have thought to ask for business cards from everyone involved. From managers to sales to f&i all went above and beyond to make it a great experience
⭐️
Extremely disappointed with Courage Kia in Gastonia.
I brought my 2024 Kia Telluride in for a warranty issue. Intake inspection video and notes showed **no windshield damage**. After service, my vehicle stayed on the dealership lot for several days. When I returned, I found a significant crack in the driver’s line of sight that was not there before.
The service advisor initially said it wasn’t present when parked, but management later denied responsibility. They offered for me to pay $600 toward a $1,400 replacement, citing “company policy.”
I’ve documented **inspection videos, photos, and all communications**, and would hope management reviews ... Read More DealerRater - Mar 12, 2026
I have a great experience with dijuan n james they were great n made my experience wonderful
Zero stars if it was possible. My son bought a 2017 Jeep Wrangler not even a month ago. With in a week Jeep started with the death wobble. They insist the vehicle was fully inspected. They refuse to fix it, extended warranty is trash. Very upset as this is a safety issue. DO NOT BUY HERE
Great customer services. Friendly and informative. Short wait times. I would recommend them to others.
The communication from Daniel was great. He kept me informed on time lines and filters that need to be replaced. He informed me as soon as my car was ready and did not rush me out of the waiting area while I was working. I will continue using courage, Kia and look forward to working with Daniel again.
Great experience for my very first visit. I will be back again for another appointment.
The service provided was excellent! All of my questions were answered. They were quick & professional.
When I brought my car in I was extremely worried, the night before the “engine” light came on. And the car started to run very rough. The young lady that assisted me was very patient and explained everything thing they were going to find and correct the issue. It took a little bit, but right not the car is back to its old self charging down the interstate, not acting like it is stuck in neutral.
Took my 2024 Seltos SX in for my oil change and tire rotation and the associate informed me tbere were 2 software update recalls for my vehicle, which I was not aware of. It gives me piece of mind that the service department tracks and keeps up with recalls and software updates so I can be sure to keep my Seltos in the best condition possible. The service team completed all the work and returned my Seltos washed and cleaned. The only reason I can’t give 5 stars is because this service visit took a little over 3 hours. My apt was at 3 ... Read More DealerRater - Feb 21, 2026
Yesterday I walked into the dealership in tears because of the car that I owned had me constantly dumping a lot of money into it. I didnt even get into the building before FAYE HIBBERT came out and ran to my rescue like the super cute superhero she is,…like she already knew my struggle. My credit is not the best, but she gave me a big huge hug and looked into my eyes and said you’re not leaving here without a new car. Needless to say, I didn’t have much hope. But I left with a bad ... Read More DealerRater - Feb 18, 2026
I had a great experience specially being a first time car buyer. The process was fast and smooth. Chuck showed me exactly what I was looking for in a car and I left with my new SUV.
I was welcomed by a friendly young lady (MaryBeth if memory serves me) and entered for service. She escorted me to the customer waiting area while my Soul was serviced. She pointed out the complementary coffee. She checked back to see if I wanted my vehicle washed. When my vehicle was service was complete she pulled my Soul up , went over paperwork and thanked me for coming in today.
We came in looking for a car and were greeted by salesman Donovan. He was amazing to work with and made the buying process effortless. James in finance was great to work with as well. I would highly recommend Donovan with Courage Kia. We are truly enjoying our new Sportage Hybrid
Huge thanks to Chuck Richmond for making my car purchase so easy. He was professional and patient, not just trying to sell a car but truly helping me find the right fit. The whole process was smooth and no-pressure. Highly recommend Kia Courage! Thank you Chuck Richmond!!
I just wanted to say thank you to Faye in sales and James in finance. This was probably the easiest and least stressful car buying experience I have ever had. I’m always on the defense when dealing with car sales people. That’s why I usually like Carvana. But they do not sell new cars, and you technically can’t drive them or look at them before signing on the dotted line. Faye and James didn’t hard sell me up front or in the back office. Faye and James are credit to the industry, and I thank you ... Read More DealerRater - Feb 3, 2026
Took my 2025 sportage for oil change and tire rotation great experience from beginning to end they washed my car did great
Loved working with Faye! She provided me with all the information I needed and we love our new hybrid Hyundai suv! Faye went over & beyond to make sure we were well taken care of. James and JC as well. All a pleasure to work with!
Bought 2 cars from them in one day. The salesman, Chuck, and his team were very nice and helpful. We are very happy with our experience!
This dealer/company has no business advertising/selling on-line! I was first to query about an SUV, ready and offering to pay, and they sold it to someone else who came later the same day, making me waste 36 hours in my vehicle aquisition. Pleasant, responsive staff, but no business savvy or scrupples. Also, excessive doc fees. Avoid if shopping on-line... you'll most likely be disappointed.
Great customer service, no long wait, Knowledgeable, kind, helpful, attentive, understands the needs of the customers, and very accommodating
Salesman Dijuan is very friendly, knowledgeable about the Kia line. He and the sales manager negotiated a very fair deal and very quickly. The rest of the process was efficient and quick. Wish I lived closer to have them service the car, too.
Dolly really worked with me. She was patient and understanding. She is Awesome! I would definitely recommend her.
Wonderful service JW is an awesome sale person.. even the sale manager was great.. the finance office guy was awesome as well..i truly appreciate it i got a great deal.. and drove off with a brand new car.. i will recommend them to friends and family.. thank you kia and the the team . You guys rock JW showed me everything i needed to know about my car before i left the store made sure i understood everything from in the phone to the time i got to the store .. so keep up the great work .. and he even helped ... Read More DealerRater - Dec 15, 2025
I got the pleasure of working with Chuck on trading in my car. He was very patient in answering all of my questions and did not pressure me to do anything. 100% the best car salesman I’ve ever had!
Best dealership I have ever worked with. Only complaint is it took me 3 hours from start to finish to drive away in my new car. Admin paper work needs to be streamlined Better
Great dealership! I purchased a car remotely and just had to sign the papers when I got there. Smoothest transaction ever, very quick to buy a brand new car.
Wonderful facility and staff. Cory was great at finalizing the sale! Chuck Richmond was a ROCK STAR!! Anyone wanting a new ride reach out to Courage and ask for Chuck. Would gladly recommend Courage to anyone.
After shopping multiple Kia stores Courage Kia was the easiest most straight forward place to buy a vehicle from. I asked them for their best number upfront which is exactly what I got without having to play any games. I worked directly with the owner Gabriel and the GM Daniel who made it an incredibly easy to buy my vehicle. I would highly recommend Courage Kia if you are in the market for a new Kia or any pre-owned vehicle and wanting a quick, easy and fair transaction with great customer service.
Great service. Mr. Odem was 10 out of 10. Will be sending all my friends.
We had a great experience in looking for the vehicle we wanted. There was no pressure and the sales people said come find them when we were ready. We found the one we liked but dealership did not have the color wanted; they advised that they could get it for us. Paperwork went great and we were able to get to the price we liked and felt comfortable with. We did leave while car was being moved.
Once the car arrived there at the dealership there were several delays and we waited over and hour for the car to be ... Read More DealerRater - Sep 2, 2025
The purchase on my new Telluride went smoothly. Thanks to our awesome salesman Lorenzo! He was very knowledgeable about the cars & made the purchase process quick & easy!
The short answer is, 'Just buy your Kia here!' But really, I'm 67 years old, and have purchased more vehicles over the years than I could hope to remember. Most dealers are all kinda the same, imo. These guys (and gals) are different. There seems to be genuine care taken, but without that fake feel that seems to permeate most dealerships. Dan, the GM seems more like a school teacher than a car dealer. ..and he puts himself out on the floor instead of hiding in some dark, decision-making chamber in the back of the store. Our salesperson, Dijuan, reflects ... Read More DealerRater - Aug 22, 2025
Excellent experience, everyone was super friendly and eager to help. Pleased to see everyone smiling!! Thank you to all
Had a great experience buying my Telluride from the Kia place the employees that help me were great like cole and JC. I would recommend anybody go up there if they’re looking for a ride especially when you need because they will help you out. Thanks a lot again Kia see you later.
Celia was very informative and knowledgeable about the car we were interested in. We were impressed with her and the entire team.
No problems with them. Easy and pleasurable experience. Willing to work with me to get me in a car that suited my needs.
Recently purchased a pre-owned K5 w/no money down! Great deal and car was still covered under warranty
I would give them zero stars if I could. They could not have provided worse service when we had issues with our Kia. We took in our 2019 Kia Sedona for repair. They immediately told us it needed a completely new engine to the tune of $13000. They charged us two diagnostic fees even though they only quoted us one (I had it in writing in an email from them). This van was only 12,000 miles past the warranty. They did absolutely nothing to help and went as far as to charge us twice when they didn't need to even though they ... Read More DealerRater - Jun 20, 2025
They were very easy to work with and treated us like family. Would definitely recommend.
Great salesman, very clean dealership, great experience test driving several SUV’s Cash price on website is not really the cash price it was misleading - that was the only bad part of our experience Salesman and manager were very nice and helpful
was sold a used car from Courage KIA. They said everything was checked out on the car. After I signed the contract, I took the car to my mechanic, and he discovered that the whole undercarriage was rusted. The muffler, the shock absorbers, the rotators. He said it had been in water somewhere and that the car was going to need a lot of money to fix. Plus, he said they did not service the car before they sold it to me or they would have known this and were obligated to disclose this to me, which they did not. ... Read More DealerRater - Apr 10, 2025
I will never go back to Courage Kia. I went in for an inspection and to have a sensor replaced. While I was waiting they proceeded to email be a list of "Suggested" services, 12 total for more than $3500. Once I turned that down I was told my car was ready. They never replaced the sensor.
Adriana Alonso and the team were very helpful and friendly. Made car buying very pleasant . I will probably buy from there again.
KP and Adriana were great and was able to meet my needs with my purchase of a 2017 Nissan Altima. Awesome customer service!
Not trustworthy, deceitful, misleading and dishonest. End of 2024 they called to buy out my current lease on my Stinger. Worst car experience ever. Besides taking up my entire afternoon because they were understaffed at year-end, they gave me my Sorento with a nail in one of the tires, no floor mats and the car from the showroom was never cleaned. That wasn't all. After I manually signed my lease agreement, they never asked if I wanted a $599 protection plan (tire rotation & inspections) and here's the kicker. The finance rep sent a lease agreement to Kia Finance that ... Read More DealerRater - Feb 11, 2025
**One-Star Review for Courage Kia, Lowell**
I had an extremely disappointing experience at Courage Kia on December 18th. I visited the dealership to address an error message regarding my front left turn signal, even though all signals were functioning. Since I had just purchased the vehicle two weeks prior, I also requested a full inspection for peace of mind.
Initially, the service team informed me that the headlight would need replacing, and they claimed it wouldn’t be covered under warranty due to a scratch on the right headlight, quoting me $3,000 for the repair. I pointed out that the issue ... Read More DealerRater - Dec 20, 2024
They sold us a car without telling us they did not have the title. They sold us a car that was not clean but promised to get it to the standards of the 160 point checking system Kia promises. After selling us the car, they did not give us any selling paperwork. We went times to get it. They said the system was down and no word on the title yet. They finally said the car had been properly inspected and no issues were found. Well, we found several. Headlight cover severely scratched, paint chipped and a huge chunk of paint ... Read More DealerRater - Aug 30, 2024
Do not! Do not deal with this dealership if it comes to maintenance or anything recall related. Went to have an engine replacement done due to a catalytic converter problem. Metal shavings in the exhaust. Even though the recall for that year Kia was for an engine rod bearing hole had been wrongly bored. But if it didn't have that problem. Where does the metal shavings come from? They agreed to let us have the catalytic converter replaced so our car could pass inspection. Even went so far as to price match another dealership because they overprice their part. 1800 ... Read More DealerRater - Feb 12, 2024
If you don't half million dollars setting in the bank, you aren't going to get a car.
Do not shop at this dealership. I wish I had read the reviews before I bought here. They promised free oil changes and when I went in for the first one they denied that I got free oil changes with my new car. The only reason I gave this dealership 2 stars was because the service guys were very nice and did do 1 free but said there would not be any more. Also I was told I got the best interest rate they had but came home and that same day saw an ad on TV with an interest rate 1 percent ... Read More DealerRater - Aug 16, 2023
DISHONEST, Distasteful, Unethical, Unprofessional are just a few words to describe Courage Kia. Funny how they call themselves Courage Kia because they really have no courage at all!
My experience with this dealership was bad start to finish and just keeps getting worse more than 6 months later.
It began in October 2022 when I purchased a new Sportage from them. I live 2 hours away and they were the only dealership nearby who had the exact model I wanted. So we settled on a price over the phone and I drove up the next morning and was there when they opened.
Upon ... Read More DealerRater - Jun 3, 2023
This place is racist. Liars. And do not want to sell a car complete waste of time and gas go elsewhere WOULD NOT RECOMMEND AT ALL
Charles Yates I had similar experience over the phone.
A vehicle I was interested in is in transit,. I stated I would be interested but without dealer added options. I was told they couldn't sell a car without adding extras. Salesman attitude and comment was well if you don't buy someone else will. They don't get it. Doesn't sound like much as changed since the Kia dealership was sued and forced to sell and change the name back in 2019. Maybe the Keffer auto group needs to be contacted. Oh but wait Keffer Kia only gets a 2.6 ... Read More DealerRater - Apr 5, 2023
Sorry David has to take the fall for the Dealership because those "up the line" are too sorry to put their name(s) on anything. Loved the vehicle, was ready to buy, and then the lies and manipulations ruined everything. There were two identical vehicles for sale. One had $7K worth of Dealer add on options and one did not. I hade no interest in said options - so that was the first $7K "problem." I was offered a trade in value for my vehicle which I accepted. Over 4 days we went back and forth and ... Read More DealerRater - Mar 18, 2023
The service manager here has made me lose faith in KIA warranty and products. Brought a 2020 kia optima sx turbo in with a miss now have to tow it away with a bad engine. Warranty work was denied due to an unbelievable explanation from the hot headed service manager. I should've read all these negative reviews/complaints on here or even Google and the BBC before stopping in Courage kias service department
Do Not Have Service Done Here!!! Dangerous!!! Applied Anti-Seize To Brakes!!! My wife and I purchased a brand new Kia Sorento from Courage Kia in November. The purchasing experience was great with Michael Guzman and the sales team. However, the service department leaves a lot to be desired. I purchased a new vehicle to not have to deal with maintenance issues or complaints, that should be taken care of by the dealer. My wife complained about a consistent brake squeal in the December. She scheduled an appointment to take it in on Friday, 12/16/2022. The service advisor told her everything was ... Read More DealerRater - Jan 24, 2023
You want disrespect and treated like a criminal and called a Fat xxxxx Management did nothing
I’m Sure the sales department is great, but the service department makes this an awful dealership! Going on month 4 without my car or an update from anyone.
I had basically the same issues that thunder from above and I left there and went to Gastonia Nissan. Very happy. Will never deal with courage Kia again. Staff is awesome, but service department is the worst ever.
on 02/14/2022 i bought a KIA Soul for my wife ,two weeks later courage kia called saying we have the wrong vin number and they will give us a new kia with 0 miles and every thing else the same, the new one had over 400 miles on it and had an all black interor, now we are paying on a car we don't want and paid over 3,000 asking price
we went for our service and was turned down by gerald bennet sales manager saying we gave that up for $4.00.00 dollars he flashed a paper so fast we asked him for a ... Read More DealerRater - Sep 30, 2022
Bought a beautiful 2021 Sorento, but it died in a year and now service cannot diagnose problem, keep us updated, or fix it for almost a month now. We left Honda to try out Kia, HUGE mistake as this paid off car remains deadlined at this dealership.
Courage Kia Sucks don't buy from them, go to Rock Hill. I paid way too much
I had a great experience with the Kia team Jon Falls has went out of his way to ensure our satisfaction. He even came to my wife's work since they do not have a shuttle service and picked up our vehicle for a detail and oil change. I absolutely love my 2022 Kia Sorento plug in hybrid. We average 100 miles per gallon with a third row seating. We love the fact the car drives itself. Thanks Kia for selling me the best car I ever had.
Staff were very friendly. However, I scheduled service for an safety recall (2) affecting the HECU/ ABS system. It was time for an oil change and inspection so I requested those and I requested a tire repair. Their inspection revealed that the rear brake pads needed replacement so I agreed to that. My bill came to $560. I paid it and got in my car only to find that the ABS, traction control and tire pressure lights are still illuminated on the dash. I was at lunch and could not address it right then but I called and they said I could ... Read More DealerRater - Oct 9, 2021
It was a far drive, but they were responsive and gave me a decent deal on a good car. I'm happy with both. Don't know why I have to out more words on this to satisfy you
I’m 60yrs old and been buying cars for years.This has been the worst experience of my life. Dishonest. Watch for the bait and switch. Buyer beware! Make sure you look at everything carefully in daylight. Read and question every inch of the contract. Don’t be fooled by kindness. Do your due diligence. That was my mistake.
They screwed me I traded a vehicle in decemeber 2020 and they were supposed to be pay it off and here I am having to make two car payments because they have yet to pay off the vehicle that was traded in. I'd suggest finding another dealership before dealing with them
What an unbelievable waste of time. My daughter went to the dealership because of course you MUST come in to get the deal we were promised on the phone. Apparently, if these people are to be believed the car was already sold or moved to another dealership at least five days ago.Of course, they were not sure for the first 90 minutes while you sit around wasting your time. The sales fella was new and clueless. The sales manager was very courteous and tried to be helpful by finding another car. As you might guess this vehicle was more than $1000 ... Read More DealerRater - Dec 1, 2020
2021 Kia Stinger GT1 purchase: First, I would like to say that Marlon Morris did a great job as our salesman. He was friendly and kept his composure throughout the entire process. However, his leadership has failed him. It is their job to ensure that each salesperson is knowledgeable and qualified to sell every Kia car on their lot. Secondly, communication is critical when more than one person is involved with the sale. The customer should not be receiving calls from various people from the dealership about the same issue...left hand needs to know what the right hand is doing. ... Read More DealerRater - Nov 13, 2020
I went into the dealership a little before 5 with the intention of just window shopping. A very nice salesman named Trey greeted me just as I got out or my SUV. He brought me into the office and asked me a few questions. I explained what I was looking for and what I didn't want. He listened and took some information down. He came back and said let's go take a look at some cars. The first car he showed me was everything I asked for. Less than an hour later I was driving off the lot with ... Read More DealerRater - Apr 13, 2020
Aug 2019 - Kia of Gastonia employs dishonest and non-ethical methods to sell cars. My wife and called ahead and negotiated the final "out-the-door" sales price of a new Telluride listed on their website. Because of our long drive, we wanted to ensure we knew what we would be spending. Shortly after we arrived the paperwork was presented with the same sales price we agreed to over the phone. Everything "seemed" to be in order. We then waited over an hour to finalize the sale with the “Finance Manager”. Once he finally sat down with us, he ... Read More DealerRater - Aug 29, 2019
Didn't intend to purchase a car. Husband found something on the internet of interest so we went by on our way to Sams Club. Never made it to Sam's Club. Not because they were pressuring or pushing, they were anything BUT that. But because they were really going to the mat to give me a deal on the van I had and still owed on and the van they had that was a year older, less miles, more stuff. They listened when I explained about how I was not going to buy a car. I have a tight ... Read More DealerRater - Jun 26, 2019
My wife had to have our vehicle towed to this dealer, a 2013 Kia Optima Hybrid because of a supposedly faulty safety plug in which needed to be replaced and they didn't have. Since we were stuck here I had called other dealerships for the part in which the KIA should have done to source the part. I found multiple other KIA dealers with the part and they were all cheaper than this dealership was going to charger me for it. On top of this I found that the fuse inside the Safety Plug could be order and was only ... Read More DealerRater - Apr 30, 2019
This is an ok dealership to purchase a car from. I just wish they were more upfront and explained the paperwork thoroughly so the customer will understand what they are signing. This would be my second vehicle I have purchased from this dealership. You will still be there 4 to 6 hours before you even get in the room to sign your contract. They need to streamline this process and I think they need more than 2 finance managers there on busy days. Overall they are okay. Would I recommend someone to buy from them? Maybe, but I would stress to them read, ... Read More DealerRater - Jul 5, 2018
They advertise "ALL NEW KIA of GAstonia" Nothing can be further from the truth. First the facility is old dirty and cramped unlike other Kia dealers in the area. Secondly and more importantly, They tell you they will honor their advertised prices over the phone just to get you down there then when you arrive they try to steer you (or at least me) into a shady lease after telling me the advertised online prices are for leases only. So after 6 hours in their, thankfully the finance man Larry was honest and the deal was cancelled when KIA ... Read More DealerRater - Mar 22, 2018
I recently bought a Kia Sorento out of state before moving to NC. I had a few problems with it and issues getting an honest answer from other Kia locations. Once I moved to NC my neighbor referred me to Kia of Gastonia. Once I got there I was greeted by Morris the service manager. Morris was legitimately concerned about the issues I had been having and assured me he would personally ensure my vehicle was taken care of. Turns out I had an electrical short from a wire that was worn down and it took them some effort to ... Read More DealerRater - May 11, 2017
Marvin was very helpful with finding us a new car. Great price, great options, and Great car! Thanks again for a wonderful new Kia! See you soon for our first oil change.
This dealership is the best experience I have ever had the please of dealing with. The service dept. is outstanding! Mark, Rachel, Angie and Morris are the people I felt with. Always smiling and go the extra mile to insure patient satisfaction. I would recommend this place ro ANYONE! If you like quality, curious, promt, car care, this is the place to go!
Marvin was my salesman.....Excellent customer service.....They listened to my requirements and met every one !!!! Very pleased with my first new car purchase....Highly recommend this dealership.....Give them my name as a referral....
