Customer Testimonials
was sold a used car from Courage KIA. They said everything was checked out on the car. After I signed the contract, I took the car to my mechanic, and he discovered that the whole undercarriage was rusted. The muffler, the shock absorbers, the rotators. He said it had been in water somewhere and that the car was going to need a lot of money to fix. Plus, he said they did not service the car before they sold it to me or they would have known this and were obligated to disclose this to me, which they did not. ...
I will never go back to Courage Kia. I went in for an inspection and to have a sensor replaced. While I was waiting they proceeded to email be a list of "Suggested" services, 12 total for more than $3500. Once I turned that down I was told my car was ready. They never replaced the sensor.
Adriana Alonso and the team were very helpful and friendly. Made car buying very pleasant . I will probably buy from there again.
KP and Adriana were great and was able to meet my needs with my purchase of a 2017 Nissan Altima. Awesome customer service!
Not trustworthy, deceitful, misleading and dishonest. End of 2024 they called to buy out my current lease on my Stinger. Worst car experience ever. Besides taking up my entire afternoon because they were understaffed at year-end, they gave me my Sorento with a nail in one of the tires, no floor mats and the car from the showroom was never cleaned. That wasn't all. After I manually signed my lease agreement, they never asked if I wanted a $599 protection plan (tire rotation & inspections) and here's the kicker. The finance rep sent a lease agreement to Kia Finance that ...
**One-Star Review for Courage Kia, Lowell** I had an extremely disappointing experience at Courage Kia on December 18th. I visited the dealership to address an error message regarding my front left turn signal, even though all signals were functioning. Since I had just purchased the vehicle two weeks prior, I also requested a full inspection for peace of mind. Initially, the service team informed me that the headlight would need replacing, and they claimed it wouldn’t be covered under warranty due to a scratch on the right headlight, quoting me $3,000 for the repair. I pointed out that the issue ...
They sold us a car without telling us they did not have the title. They sold us a car that was not clean but promised to get it to the standards of the 160 point checking system Kia promises. After selling us the car, they did not give us any selling paperwork. We went times to get it. They said the system was down and no word on the title yet. They finally said the car had been properly inspected and no issues were found. Well, we found several. Headlight cover severely scratched, paint chipped and a huge chunk of paint ...
Do not! Do not deal with this dealership if it comes to maintenance or anything recall related. Went to have an engine replacement done due to a catalytic converter problem. Metal shavings in the exhaust. Even though the recall for that year Kia was for an engine rod bearing hole had been wrongly bored. But if it didn't have that problem. Where does the metal shavings come from? They agreed to let us have the catalytic converter replaced so our car could pass inspection. Even went so far as to price match another dealership because they overprice their part. 1800 ...
If you don't half million dollars setting in the bank, you aren't going to get a car.
Do not shop at this dealership. I wish I had read the reviews before I bought here. They promised free oil changes and when I went in for the first one they denied that I got free oil changes with my new car. The only reason I gave this dealership 2 stars was because the service guys were very nice and did do 1 free but said there would not be any more. Also I was told I got the best interest rate they had but came home and that same day saw an ad on TV with an interest rate 1 percent ...
DISHONEST, Distasteful, Unethical, Unprofessional are just a few words to describe Courage Kia. Funny how they call themselves Courage Kia because they really have no courage at all! My experience with this dealership was bad start to finish and just keeps getting worse more than 6 months later. It began in October 2022 when I purchased a new Sportage from them. I live 2 hours away and they were the only dealership nearby who had the exact model I wanted. So we settled on a price over the phone and I drove up the next morning and was there when they opened. Upon ...
This place is racist. Liars. And do not want to sell a car complete waste of time and gas go elsewhere WOULD NOT RECOMMEND AT ALL
Charles Yates I had similar experience over the phone. A vehicle I was interested in is in transit,. I stated I would be interested but without dealer added options. I was told they couldn't sell a car without adding extras. Salesman attitude and comment was well if you don't buy someone else will. They don't get it. Doesn't sound like much as changed since the Kia dealership was sued and forced to sell and change the name back in 2019. Maybe the Keffer auto group needs to be contacted. Oh but wait Keffer Kia only gets a 2.6 ...
Sorry David has to take the fall for the Dealership because those "up the line" are too sorry to put their name(s) on anything. Loved the vehicle, was ready to buy, and then the lies and manipulations ruined everything. There were two identical vehicles for sale. One had $7K worth of Dealer add on options and one did not. I hade no interest in said options - so that was the first $7K "problem." I was offered a trade in value for my vehicle which I accepted. Over 4 days we went back and forth and ...
The service manager here has made me lose faith in KIA warranty and products. Brought a 2020 kia optima sx turbo in with a miss now have to tow it away with a bad engine. Warranty work was denied due to an unbelievable explanation from the hot headed service manager. I should've read all these negative reviews/complaints on here or even Google and the BBC before stopping in Courage kias service department
Do Not Have Service Done Here!!! Dangerous!!! Applied Anti-Seize To Brakes!!! My wife and I purchased a brand new Kia Sorento from Courage Kia in November. The purchasing experience was great with Michael Guzman and the sales team. However, the service department leaves a lot to be desired. I purchased a new vehicle to not have to deal with maintenance issues or complaints, that should be taken care of by the dealer. My wife complained about a consistent brake squeal in the December. She scheduled an appointment to take it in on Friday, 12/16/2022. The service advisor told her everything was ...
You want disrespect and treated like a criminal and called a Fat xxxxx Management did nothing
I’m Sure the sales department is great, but the service department makes this an awful dealership! Going on month 4 without my car or an update from anyone.
I had basically the same issues that thunder from above and I left there and went to Gastonia Nissan. Very happy. Will never deal with courage Kia again. Staff is awesome, but service department is the worst ever.
on 02/14/2022 i bought a KIA Soul for my wife ,two weeks later courage kia called saying we have the wrong vin number and they will give us a new kia with 0 miles and every thing else the same, the new one had over 400 miles on it and had an all black interor, now we are paying on a car we don't want and paid over 3,000 asking price we went for our service and was turned down by gerald bennet sales manager saying we gave that up for $4.00.00 dollars he flashed a paper so fast we asked him for a ...
Bought a beautiful 2021 Sorento, but it died in a year and now service cannot diagnose problem, keep us updated, or fix it for almost a month now. We left Honda to try out Kia, HUGE mistake as this paid off car remains deadlined at this dealership.
Courage Kia Sucks don't buy from them, go to Rock Hill. I paid way too much
I had a great experience with the Kia team Jon Falls has went out of his way to ensure our satisfaction. He even came to my wife's work since they do not have a shuttle service and picked up our vehicle for a detail and oil change. I absolutely love my 2022 Kia Sorento plug in hybrid. We average 100 miles per gallon with a third row seating. We love the fact the car drives itself. Thanks Kia for selling me the best car I ever had.
Staff were very friendly. However, I scheduled service for an safety recall (2) affecting the HECU/ ABS system. It was time for an oil change and inspection so I requested those and I requested a tire repair. Their inspection revealed that the rear brake pads needed replacement so I agreed to that. My bill came to $560. I paid it and got in my car only to find that the ABS, traction control and tire pressure lights are still illuminated on the dash. I was at lunch and could not address it right then but I called and they said I could ...
It was a far drive, but they were responsive and gave me a decent deal on a good car. I'm happy with both. Don't know why I have to out more words on this to satisfy you
I’m 60yrs old and been buying cars for years.This has been the worst experience of my life. Dishonest. Watch for the bait and switch. Buyer beware! Make sure you look at everything carefully in daylight. Read and question every inch of the contract. Don’t be fooled by kindness. Do your due diligence. That was my mistake.
They screwed me I traded a vehicle in decemeber 2020 and they were supposed to be pay it off and here I am having to make two car payments because they have yet to pay off the vehicle that was traded in. I'd suggest finding another dealership before dealing with them
What an unbelievable waste of time. My daughter went to the dealership because of course you MUST come in to get the deal we were promised on the phone. Apparently, if these people are to be believed the car was already sold or moved to another dealership at least five days ago.Of course, they were not sure for the first 90 minutes while you sit around wasting your time. The sales fella was new and clueless. The sales manager was very courteous and tried to be helpful by finding another car. As you might guess this vehicle was more than $1000 ...
2021 Kia Stinger GT1 purchase: First, I would like to say that Marlon Morris did a great job as our salesman. He was friendly and kept his composure throughout the entire process. However, his leadership has failed him. It is their job to ensure that each salesperson is knowledgeable and qualified to sell every Kia car on their lot. Secondly, communication is critical when more than one person is involved with the sale. The customer should not be receiving calls from various people from the dealership about the same issue...left hand needs to know what the right hand is doing. ...
I went into the dealership a little before 5 with the intention of just window shopping. A very nice salesman named Trey greeted me just as I got out or my SUV. He brought me into the office and asked me a few questions. I explained what I was looking for and what I didn't want. He listened and took some information down. He came back and said let's go take a look at some cars. The first car he showed me was everything I asked for. Less than an hour later I was driving off the lot with ...
Aug 2019 - Kia of Gastonia employs dishonest and non-ethical methods to sell cars. My wife and called ahead and negotiated the final "out-the-door" sales price of a new Telluride listed on their website. Because of our long drive, we wanted to ensure we knew what we would be spending. Shortly after we arrived the paperwork was presented with the same sales price we agreed to over the phone. Everything "seemed" to be in order. We then waited over an hour to finalize the sale with the “Finance Manager”. Once he finally sat down with us, he ...
Didn't intend to purchase a car. Husband found something on the internet of interest so we went by on our way to Sams Club. Never made it to Sam's Club. Not because they were pressuring or pushing, they were anything BUT that. But because they were really going to the mat to give me a deal on the van I had and still owed on and the van they had that was a year older, less miles, more stuff. They listened when I explained about how I was not going to buy a car. I have a tight ...
My wife had to have our vehicle towed to this dealer, a 2013 Kia Optima Hybrid because of a supposedly faulty safety plug in which needed to be replaced and they didn't have. Since we were stuck here I had called other dealerships for the part in which the KIA should have done to source the part. I found multiple other KIA dealers with the part and they were all cheaper than this dealership was going to charger me for it. On top of this I found that the fuse inside the Safety Plug could be order and was only ...
This is an ok dealership to purchase a car from. I just wish they were more upfront and explained the paperwork thoroughly so the customer will understand what they are signing. This would be my second vehicle I have purchased from this dealership. You will still be there 4 to 6 hours before you even get in the room to sign your contract. They need to streamline this process and I think they need more than 2 finance managers there on busy days. Overall they are okay. Would I recommend someone to buy from them? Maybe, but I would stress to them read, ...
They advertise "ALL NEW KIA of GAstonia" Nothing can be further from the truth. First the facility is old dirty and cramped unlike other Kia dealers in the area. Secondly and more importantly, They tell you they will honor their advertised prices over the phone just to get you down there then when you arrive they try to steer you (or at least me) into a shady lease after telling me the advertised online prices are for leases only. So after 6 hours in their, thankfully the finance man Larry was honest and the deal was cancelled when KIA ...
I recently bought a Kia Sorento out of state before moving to NC. I had a few problems with it and issues getting an honest answer from other Kia locations. Once I moved to NC my neighbor referred me to Kia of Gastonia. Once I got there I was greeted by Morris the service manager. Morris was legitimately concerned about the issues I had been having and assured me he would personally ensure my vehicle was taken care of. Turns out I had an electrical short from a wire that was worn down and it took them some effort to ...
Marvin was very helpful with finding us a new car. Great price, great options, and Great car! Thanks again for a wonderful new Kia! See you soon for our first oil change.
This dealership is the best experience I have ever had the please of dealing with. The service dept. is outstanding! Mark, Rachel, Angie and Morris are the people I felt with. Always smiling and go the extra mile to insure patient satisfaction. I would recommend this place ro ANYONE! If you like quality, curious, promt, car care, this is the place to go!
Marvin was my salesman.....Excellent customer service.....They listened to my requirements and met every one !!!! Very pleased with my first new car purchase....Highly recommend this dealership.....Give them my name as a referral....
I got the car I wanted for less than I was hoping! My salesman kept me laughing and I never felt sold to. Even got a smoothie out of the deal!
I couldn't be happier with my new KIA Soul. Low pressure, and they listened to what I needed. Reuben is great to work with and for me the payment I needed. Thank you KIA of Gastonia.
Am running on a budget and I was ref by capt one and walked into Kia of Gastonia abd got a great deal for my money witch another dealer failed the same day to do..Never give up on searching for your car till you have gone threw Kia of Gastonia.
I was there looking for a kia sportage and marvin chappell was my sales guide. Hes not pushy and listens to what you have to say. Will be going back there as soon as i get my finances straightened up.
I came to Kia of Gastonia really thinking I was not going to be able to get a car but I am happy to say my personal salesman Patrick truly helped me get a nice car
No comuncation and very poor on trying to get you in a car I will never go back or send some one to get a car from.
Kia of Gastonia is a solid dealership. They have a wide array of vehicles, and the service was quality which made things a lot easier. Ask for Sheen!
Service was great! Ask for Sheen. He went out his way to help me find a car for my daughter. He made my experience a lot less stressful than I expected.
Great car buying experience! Purchased a brand new kia soul at Kia of Gastonia. The service I received at this dealership was excellent. My salesmen Haiishen really helped me understand the features and the different vehicles they have. He was a big help in the process. I would recommend anyone to go buy a car from this place. It was a little timely but well worth. Thank you kia of gastonia and Haiishen.
My experience was pleasant. Sheen, the salesman who assisted me was great! He was polite, knowledgeable, and able to answer most of my questions, and when he didn't know he did everything he could to find the answer instead of just making something up.
Active duty military, USAA member. I used the car buying service they have with truecar price protection. Its was quick and easy, I was in and out within an hour with a new truck. Based on my experience, I would recommend this dealership to anyone looking for an overall good car buy outing. Sales rep, Melvin, is a quality American.
If you need any services for a car or a repair or any kind of help regarding a car. Ask for Marvin Chappell he is a good person and helps the best he can to get you a good deal. I would recommend him it you need any help.
David Pollard sold me my 2007 Chev Silverado. He was very professional and got me the deal I wanted. I would recommend him for your next car purchase. And Larry Ellis is by far the best finance manager I have dealt with at a dealership. They make a great team.
if your purchasing a vehicle, Make sure you ask for David Pollard, he is very professional and the best salesman I have ever bought a car from!!!
If you are in need of a new or preowned vehicle, I recommend you ask for David Pollard. He is a wonderful salesman, who will listen to all your need and wants for a car. He works through the process and gives gratitude to each person.
I wasn't sure what car I wanted, but this gentleman helped me pick out a car in no time. He was very nice, friendly, and patient with me which I appreciated not knowing much about cars. He made this a great experience for me and I love my new car. Thank you!
Went to look for a new kia soul and to see if I qualified. The first thing they had me do was fill out a financing form before I could even decide if anything they had interested me. after test driving the car they started giving me the numbers, but they weren't able to get me into a comfortable range. Instead of accepting me coming back later with a better down payment they tried to force me into the car, even trying to make me change banks. When I reaffirmed that I wasn't comfortable with the payments they ...
We bought our 2nd car recently. This is the best dealership we have ever dealt with. They have great deals and awesome people to work with. They really make buying a car a great experience. Reuben and manager Ken were awesome!!
I was on Kia's website looking at the different types of cars they had; had a few questions so I used their chat box and spoke with one of the representatives, Kendra. She was more than helpful in showing me how to pull up the specifications and even offered to send them directly to me. Seemed sufficient enough, no complaints here!
Called in from out of state on a vehicle I saw on AutoTrader and spoke with a woman named Kendra. She was very polite & Helpful. She answered the question I had and also went the extra mile to obtain my contact information to try to send me some pictures. I told her I did not want to be bumbarded with calls and emails so I would reach out to her if and when I was ready to proceed. I appreciate the fact that she assisted me even though I wouldn't give her my information. GREAT CUSTOMER SERVICE!!!
I purchased a used 2014 Kia Rio from Kia of Gastonia. I was promised new tires front entrance alignment, and fix road noise on passenger side, didn't get them. Terry said that the tires were new. They were just the same worn tires polished.Terry said that he didn't know tires and he wasn't the boss. Finally after much discussion, the sales manager got me tires. After two months two service managers, and many phone calls, still waiting for the rest. I will never buy here again or recommend them to anyone. Very, very poor customer service.
Nikki helped answer all questions I had concerning possibly purchasing a new car. I will definitely be contacting her once I'm ready to purchase!
I became interested in purchasing a car after speaking to a lovely young lady! She help me with all my needs. She made me want come in and do business. Thanks again for your patients and great customer service! Great job Kia!
Walked into Gastonia Kia and immediately felt uncomfortable. I asked for an experienced sales associate. Which I did not receive. However from the get go I was asked a bunch of personal questions in a room full of tables where other customers were, no privacy...no dignity. They didn't even want to discuss why I was there or my needs for car buying. I'm sorry but I'm not going to give you a bunch of personal information if you do not have the vehicle I am looking for. The salesman was not genuine and I felt as ...
Wow, where do I begin? After being there almost an hour I was allowed to go see the car I was interested in. My husband asked the sales person what the gas mileage was and he told us the wrong answer. After my husband corrected him he said he just started there. After we took it for a test drive we were left in a room with many tables and chairs. This is where you talk numbers, give personal information and so on. I could hear personal information being given from everyone else in the room so of course they ...
Nikki made an appointment with me to show me a van I was interested in. I arrived at this dealership on time to see the van. And she told me that the van was sold one hour prior to my arrival. If they actually sold the van, then she should have given me a courtesy call to save me a trip out. I believe it was a sells tactic to get me out there.
After telling my daughter to leave me with no way home and dead cell phone I panic and sign the papers thinking I could bring it back they said no grace period I feel the public needs to be aware of this and will do everything I can to make sure everyone' knows how they do people
After some very bad experiences over the years, I learned to dread the process of getting a new car. Today I ran into Trey Odom at Kia of Gastonia and he actually listened to me and helped me find a car that fitted into MY requirements, not their sales goals. Had to drive 35 miles to find them but it was well worth the drive. Thank you
My wife constantly was getting flyers asking for us to to trade her car in and get a new one. After receiving the tenth flyer this month, I joked that we should take it up and handed it to her. I found this mildly humerous because this particular dealership was 45 minutes away and there was another Kia dealership ten minutes down the road. For a variety of coincidences, we ended up going to Kia of Gastonia, in spite of the distance from home. It ended up being an amazing experience. The salesman was incredibly friendly and not at all domineering ...
We just came out of a situation that was really hard on my family. We needed a car and I had done a ton of research in the last two months, now I just needed to find the right dealership. When we arrived at Kia, we walked up to the top of the lot. It was about 10 mins after we arrived that someone came to help us. He was a nice gentleman, but every single time I asked about a vehicles price, he had no idea and did not even make an attempt to look it up for us or ...
The key on my finances Kia soul broke. It was under warranty and I went to Kia Gastonia. Could not have had a better experience. Was in and out in 30 minutes. I would recommend Doug Grimm and Kia Gastonia to anyone needing service.
This dealership advertised a 2013 Kia Soul on their website. We called them on Wednesday to schedule an appointment to see the vehicle. The salesman assured us that the vehicle was on the lot. He said that he had just "gone outside and put his hands on it." We were driving 300 to see and most likely purchase this car. On Thursday morning, they called us, not once, but twice to verify that we were on our way. After a 300 mile and five hour drive, we arrived at the dealership. Something seemed wrong right from the start. They tell us ...
Purchased a van for our church. Charles and Stephen went above and beyond in customer service. I even received a call today making sure everything was ok. Great job Charles and Stephen.
My husband and I received a flyer via mail about a sale that Kia of Gastonia was having. We live about an hour and a half away, but decided to call anyway. We spoke with Stacy Bice and he was so kind, we decided to go in and see him the next day. Mr. Bice was patient, friendly, and had superb customer service skills. He met all of our needs and we are now proud owners of a 2013 Kia Soul! I would highly recommend Kia of Gastonia to anyway seeking a new or used car, but I would specifically recommend ...
He assisted me in making an informed decision as a first time buyer. He was very friendly and knowledgeable of the vehicles in which I had questions about. He gave me the opportunity to test drive as many vehicles as I possibly saw fit until I found the perfect vehicle that fit my needs. Last but not least he DID NOT LIE to me. I would recommend him as a salesmen to my friends and family.
Best car buying experience in my life. This is my 5th new car and by far the best dealership. Being a femail, the staff and willingness to listen and entire dealings/deal was very comfortable. Highly recommend!!!!
The experience at kia was great! I LOVE MY NEW CAR!! Everyone at the dealer was very nice and treated us well. I really appreciate my sales consultant Patrick for getting me the car I wanted. I highly recommend kia!
The amount of intelligence and accuracy of this man is impressive. He is a book of knowledge. I would recommend him to all of my friends. I would have given a 10 but 5 was the highest
Joseph has great customer service. He was a nice and honest sales consultant. I would recommend kia of gastonia to someone looking for a car.
Thank you for showing amazing customer service. Its always nice to know that people care about people. That is visible with Patrick. Thank you very much
I stopped by to look at the used cars and was very impressed with Joseph Autry's professionalism. He helped with my questions, but didn't try to push me to look at things I said I wasn't interested in. We have been to many dealerships while looking for a car in the past week, and this was the first time I didn't feel overwhelmed by a pushy salesman. Very refreshing!
Very wiling to work with the cash i had and the payments i needed. Everything i asked for was takin care of would recommend everyone buy a car from Patrick at the Kia of Gastonia
Even though I didn't purchase a car the customer service was great. I felt comfortable and didn't feel pressured to purchase a car. Chris was very professional and gave me very detailed information about each car. I will definitely keep Kia of Gastonia in mind when I'm in the market for my next car.
I met with Mr. Lubin to discuss purchasing my first new car. Patrick answered all my questions and got me moving in the right direction. He was very friendly and encouraging while discussing payment plans and financing options. When the time comes to make my purchase I will definitely be going to him.
Mr. Christopher Heartley was a great help in determining what vehicle I wanted to get. He did not pressure or harass me to buy he just provided the information I needed to make a decision and guided me through the process. Very honest and respectful young man. Great experience.
I accompanied my parents when they purchased their new Kia and was very impressed with the salesman, Mr. Joseph Autry. He was very friendly and personable. Mr. Autry displayed a great deal of knowledge and answered all our questions about the vehicle, warranty, options, etc. He worked very efficiently and did not waste my valuable time, which I appreciate. This is the second Kia my parents have bought within the past 12 months and they are very satisified with both vehicles.
I was very pleased with the purchased of a used Kia Forte from this dealership. They were very helpful and I was in and out in a reasonable time frame.
My experience at Kia of Gastonia is by far the best dealership I've been too. Joseph Autry helped me with my car search and listened to what I was interested in purchasing. He also answered all the questions I asked him, I felt he was honest with each answer. I would recommend everyone I no to go to Kia of Gastonia and ask for Joseph Autry.
Patrick was great and answered all my questions will buy all my future cars from him! I love my new soul and everyone at Kia was awesome!
Patrick was a pleasure to be around. He was knowledgeable of the product he was selling. He was attentive to our needs while we were there. He was open to suggestions and did not use any pressure tactics of any kind. I asked for a card and would pass that along to anyone as using Patrick for a salesman at Kia of Gastonia. Overall, our experience with Patrick was great.
Me and My Husband, had a great experience, we were on our last hope, needing a great and reliable car, after the two we had just finally gave out. the experience and help we received, from Patrick Lubin, was AWESOME,...We just told him what was going on and got us a deal, on a car, we were honestly surprised at how well, we were taken care of and got a loan to get a car. We were so THANKFUL, AND GLAD THAT WE WENT KIA and for PATRICK LUBIN FOR GETTING US A CAR!!!! THANK YOU, SO MUCH FOR ...
Mr.Autry was very friendly answered all my questions that I had about purchasing a new car as soon as I get my tax Money back I will revisit Mr.Autry.
We recently visited Kia of Gastonia after attempting to purchase from our local kia dealership in Hickory NC. We found Patrick Lubin and the staff at Kia of Gastonia to be far superior in their knowledge of the vehicle. Patrick is an awesome sales consultant with a great attitude and personality. He went above and beyond the call of duty by staying as long as necessary after hours to ensure the delivery of our vehicle. We would highly recommend Kia of Gastonia to anyone for a great car buying experience. Be sure to ask for Patrick!
My mother was super excited about getting her 14' soul! Joseph got her in exactly what she wanted! Thank you again for everything!! You were amazing!
My salesperson Patrick was very friendly and helpful during my visit to Kia of Gastonia. Everyone that was involved in my purchase was very nice.
Great dealer. Patrick is a very helpful and friendly person. i appreciate all his efforts for trying to get me in a new vehicle. Thanks, Daniel
Took my 2010 rio to be inspected and they failed it because they said it had cracks in the power steering belt. Called the dmv inspector and had him look at it and he said it was fine. He sent us back to Kia of Gastonia and again failed it! They then called the dmv inspector to come down just to tell him they weren't going to pass it! What it amounted to they wanted is to spend $150 for a belt I didn't need! I will never takes car back nor will I shop there again!!
Great sales person! Chris heartley gave me great service. I'll recommended this dealership to family and friends! Great location clean environment to do business.
The service was GREAT!The salersperon was an important part of the reason i chose a Kia.Chris Heartly treated my husband and I with professionalism and patience during our car buying process.
I went to Kia of Gastonia with no hope at all but after meeting my sales guy Chris Heartley he really went above and beyond to help me get approved and me a pre-owned vehicle. My experience was awesome with this Young man and I couldn't of received a better salesman. Chris Heartley ROCKS!!!
Typically Sunday afternoon. Wasn't looking to purchase a new vehicle, but stopped into KIA Gastonia. Salesman Chris Heartley was very helpful and knowledgeable with inventory. Next thing I know, we left out with a new vehicle. Chris Heartley was OUTSTANDING!!!
